Placing an order on
preciousthingsnmore.com is easy. Just follow the simple steps.
Do I Pay Sales Tax?
US shoppers pay no sales tax on products.
Shoppers from Canada will be charged GST and the appropriate provincial sales
tax.
Method of payments Credit Card Payments
We accept VISA and Mastercard credit
cards, money orders, or personal cheques. Personal cheques are held ten (10)
business days before purchases are shipped. No CODs. There will be a $25 charge
for all returned cheque. Unless the returned cheque amount plus the applicable
service charge is paid in full within 10 days from the date of the cheque being
retuned to Preciousthingsnmore.com, a presumption in law arises that the cheque was
delivered with the intent to defraud and the dishonoured cheques and all other
available information relating to the incident may be submitted for the
issuance of a criminal warrant or citation or to the prosecutor for criminal
prosecution. As a matter of practice, all returned cheques are turned over to a
professional collection agency for processing.
Other Payment Methods
Preciousthingsnmore.com wants to ensure
customer satisfaction. If you are uncomfortable using a credit card over the
Internet, you can call us at 905-578-0192 with your order and receive the same
great service as placing your order online.
Shipping / Delivery
Because of the nature of our merchandise,
it is very hard to precisely estimate shipping costs online. However, since we
have arranged for lowest shipping rates with various carriers and forwarders,
we make sure to use the lowest cost carrier whatever your order.
To receive your order, you must provide a
complete and valid mailing address. We are unable to ship to P.O. boxes or APO
addresses. All packages are signature required.
Most orders ship out from Preciousthingsnmore.com take within 2-4 weeks. In the event your order cannot
be shipped you will be contacted immediately by email and informed the reason
for the delay. Your credit card will not be charged until the merchandise has
been shipped.
You may also advise us of any special
shipping requirements or instructions during checkout.
If you have any questions regarding
shipping issues, please feel free to contact us by phone or by email.
Availability of item may delay shipping.
Damaged shipments must be reported
immediately with the item(s), all papers, packing materials, wrapping, original
boxes, etc. retained. Following inspection, merchandise will be replaced or
refund of purchase price. Not responsible for replacement or refunds if full
insurance coverage has been declined. No refund of shipping costs
Returns / Exchanges
How Do I Return a Purchase?
Preciousthingsnmore.com is dedicated to your full satisfaction. All porcelain
dolls are excluded from these conditions. If for any reason you are
dissatisfied with your purchase, you return it within 14 days for a refund or
an exchange.
Returned items must be in unused
condition. Preciousthingsnmore.com will not accept a return of any item with scratches,
marks, blemishes, signs of wear on the product, the tags, or the case; or signs
of alterations.
• Contact our customer care team by
either calling 905-578-0192 or e-mail contact@preciouthingnmore.com to obtain
further instructions as to how to return your purchase.
• Repack the product in its original
packaging materials
• If you have any questions, please don't
hesitate to contact a customer service representative by calling 905-578-0192.
Damaged Products
Preciousthingsnmore.com wants to ensure customer satisfaction. In the event
of receiving damaged merchandise, you must contact preciousthingsnmore.com. The
product must be returned with all its original documentation and packaging
(including price tag), along with a sales receipt. Once we have received and
verified the merchandise, your new product will be shipped to you. In the event
a package is lost through a courier company, we only compensate the amount that
they give us minus the shipping or insurance cost. If at anytime you wish to
use your own courier company telephone us and indicate which company.
When Can I Exchange a Purchase?
In the case of damaged merchandise, Preciousthingsnmore.com will replace your purchase at once. The steps to
follow are the same as for returns.
Order and Pre-Order Policy
Once an order is placed, it is processed.
Any cancellation will be charged a 20% fee to cover the costs involved with
processing the order and a store credit will be issued for the remainder. A
Pre-Order account will be set up for anyone ordering new release products that
are not ready to be shipped from the factory and/or a product that is not in
stock and must be ordered from the factory. When merchandise are
Pre-Ordered
it
represents a commitment between our company and the customer to purchase that
product when it arrives from the artist or manufacturing company. In order to
reserve a particular product, payment in full is required. When the pre-ordered
product arrives from the artist or company, it is immediately shipped to the
customer without delay. Pre-order is not layaway. Please be sure that you want
the products or items before you place a regular order or a pre-order.
International Countries out side of North
America excluding Mexico you must inquire about shipping. We currently offer
UPS for international countries.
Gift Certificates
Precious Things N More offers Gift Certificates. This is
the perfect gift when there's too much to choose from, or you need a quick gift
that can be instantly purchased and received. Just purchase a Gift Certificate
and it will be emailed to you and the person you are giving it to right away.
